Please meet at Main Reception for 5.15pm sharp. The Owls by Moonlight Experience will take around 2 hours, followed by dinner in the Lifehouse Restaurant. This is a ticketed event and has limited availability. Must be pre-booked and you must present your voucher ticket on arrival. Please wear comfortable footwear. Strictly over 16s. This is a non refundable promotion. Access to the Spa, Gym & Classes is not included.
This is a ticketed event and numbers are limited and subject to availability. We regret that we will need to cancel the event if minimum numbers are not met. In this circumstance, we will contact those who have purchased tickets a week before the event.
In the event of bad weather or circumstances beyond our control Lifehouse reserves the right to cancel the event if the conditions are unsuitable on the day. We will however do everything we can to go ahead with all of our bookings and will attempt to contact you by telephone or email if we do need to cancel. Due to the unpredictability of our weather, this may be on the actual day of the event. As a result we do ask that if you have any doubt as to whether the event is going ahead, that you contact us for confirmation 24 hours prior to your event.
In the event of a cancellation due to weather, where permitted we will re-book the event on the next available date.
Our experience days, displays and demonstrations involve the use of fully trained birds of prey. We cannot however guarantee their performance and no refunds will be given in the event of poor performance.
We will not be responsible for damage or soiling to clothing or footwear during an experience day.
We retain the right to cancel an experience day on the following grounds: Low flying aircraft in area, DEFRA restrictions & protection zones and circumstances beyond our control.
For cancellations of a booking, you are required to provide written notice 7 days prior to the date of your event. Failure to do so may mean that you will be subject to fees or payment in full.
Where an experience day has been cancelled, no refund will be given for any reason including bad weather, DEFRA restrictions & protection zones and circumstances beyond our control.
Revisions to these terms
We may at any time revise these terms and conditions without notice. Please check these terms and conditions regularly, as continued use of the Lifehouse website after a change has been made is your acceptance of the change, whether or not you have reviewed them.
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Image shown of the woods is indicative only. Lifehouse cannot guarantee moonlight on the evening of the event.
Dinner is a 1 course set menu to be taken in the Lifehouse Restaurant at 7.45pm. Drinks not included.