1. To check availability, please phone us on 01255 860050 or email firstname.lastname@example.org. To make a reservation please phone 01255 860050 option 1.
2. A non-refundable deposit of £50 per person will be required to secure your booking at time of making your reservation.
3. All bookings not confirmed by payment will be released by 1st December 2017.
4. For bookings made after 1st December, full payment is required on booking.
1. Guarantee your booking by paying a non-refundable deposit as above.
2. Full payment together with any food and/or wine pre-orders will be required by 1st December 2019.
3. Due to the high volume of payments we can only accept payments & amendments from the main organiser.
4. All additional charges must be settled on departure.
AMENDMENTS AND CANCELLATIONS
1. If you need to cancel your booking you must notify the hotel immediately.
2. All monies paid are non refundable or transferable in the case of a cancellation.
3. We regret that if your party size decreases in numbers no refund in deposits paid will be made and the final balance due will be on the revised numbers.
4. Increases in group size will be subject to availability and prices may change.
1. The hotel reserves the right to change the New Year’s Eve programme, contents or prices due to circumstances outside of its control and will not be held liable other than to return any monies paid.
2. Please notify us at the time of booking if any of your party have food allergies or special dietary requirements one month prior to your date.
3. Lifehouse is strictly 16 years and over, proof of age may be required.
4. Evening dress code is smart casual, we ask that you refrain from wearing trainers or sports wear. Fancy dress is not permitted.
5. Customers will be held responsible for any damage caused to bedrooms, furnishings or equipment.
6. Prices include VAT at the current rate of 20%.
7. Treatments must be pre booked and paid prior to arrival to avoid disappointment. A limited treatment menu will be available for New Year’s Eve.
Group bookings are by special arrangement only please call 01255 860050 for details.
Please read our full T&Cs and our How to Spa Guide here