Your Spa Experience

Helping you make the most of your visit.

Before you arrive
  • Don't over pack! Your stay at Lifehouse is a time to relax and forget your worries, so try to keep things simple by packing light.
  • Do remember to bring a bathing costume or two!
  • Please advise on booking if you or any of your party members are pregnant or may be pregnant at the date of arrival. Certain areas of the spa are off limits for pregnant guests due to the raised levels of heat. Many treatments are also unavailable however we do offer a range of treatments for those who are 12 weeks pregnant or over.
  • If you have made a booking for 6 guests or more, please contact us and we can help schedule your visit to ensure that all members of your party get the most from their stay.
  • Our team is made up of highly qualified male and female therapists who are here to make you feel relaxed. If you have a specific preference, please let us know when booking your treatments.
  • We provide complimentary footwear and free use of a robe during your visit as we want you to feel completely at ease and comfortable.
  • All our bedrooms have free Wi-Fi access.
  • To get maximum benefit from your body treatments we recommend that you use our thermal suite, such as our relaxing sauna, steam room and salt room, prior to your treatment to help relax your muscles, open your pores and to start unwinding.
  • If you plan to exercise then fit this in before any treatments, as opposed to afterwards, so that you can gain the full relaxing benefits of your treatment.
  • If you feel like taking a nap, then allow yourself time to close your eyes and really recharge your batteries. We have wonderful Relaxation Rooms which you can find upstairs near the treatment rooms.
  • The spa is a technology-free zone allowing you to escape from the stress and speed of daily life, so please no mobile phones or tablets in our treatment rooms or Relaxation Room. While you are at Lifehouse, we generally like to be a mobile phone and electronic device free area.
  • Make the most of your stay by getting out into our beautiful listed gardens for some fresh air to ensure you leave with the best possible after-spa glow! There are garden maps and guided garden walks on certain days of the week – just ask at Spa Reception for more details.
  • Please remember to remove your contact lenses before using the wet facilities.
  • We ask you to please respect the privacy of other guests and not take any photographs in our spa area.
  • Please arrive at Spa Reception 10 minutes before your treatment appointment so that we can dedicate the right amount of time to you.
  • Leave plenty of time between each treatment so you can relax in our Chill lounge and have refreshments.
  • It is best not to wear any jewellery, apart from a wedding or engagement ring, as your therapist will ask you to remove it before your treatment starts and we would not want anything precious to go missing.
  • Drink plenty of water after your treatments and throughout the day to keep your body well hydrated.
  • It is your choice whether to dress for breakfast or lunch or stay in your robe, but we do ask you to dress smart casual for dinner.
  • We want you to really enjoy your time at Lifehouse. However, we would ask you to please respect the peace and tranquillity at Lifehouse and not disturb other guests with overly noisy or disruptive behaviour.
  • If we consider that any guest's behaviour is inappropriate or likely to cause harm or impair the enjoyment or safety of any other guest or member of staff, we may ask them to leave. In these circumstances, no refunds or compensation will be given and we reserve the right to refuse any future bookings from guests who do not follow our etiquette.
  • At Lifehouse we have a restaurant and bar.
  • Our restaurant, though relaxed and informal, is waiter service, and in order to give you the best possible service we do ask that you reserve a table for both lunch and dinner. Please book afternoon tea no less than 24 hours prior to arrival.
  • Please dress for dinner and Sunday lunch.
  • If you have any questions then please don't hesitate to ask us. We hope you enjoy your Lifehouse Spa experience.
Medical conditions

Many of our Spa Therapists have had specialist training from Made for Life Organics in selected massage and facial treatments to suit those with cancer or in post-cancer recovery or recuperating after surgery or illness. Do please let us know if you have or have had any medical conditions so that we can adjust your treatment to your specific requirements.

If you are pregnant

We have a number of treatments suitable for pregnant guests but please let us know if there is anything specific you need during your time at Lifehouse.

If you do decide to visit Lifehouse during your first trimester you can enjoy: Lifehouse 25 minute inclusive facial, OPI Manicure and Pedicure treatments, and ELEMIS Peaceful Pregnancy 60 minutes.

During your second & third trimester, you can choose from the specially designed mum to be menu including ELEMIS Peaceful Pregnancy, LIFEHOUSE Maternity Massage, MADE FOR LIFE ORGANICS Radiance Facial, and more.

Please note that the thermal spa area should not be used during any stage of pregnancy. The swimming pool is perfectly fine to use.

Please advise how many weeks pregnant you are when booking your treatments so we can ensure the correct treatments are reserved for you.