New Reservations
Any new direct booking made from June 1st 2020 until further notice, including those packages with no cancellations or changes permitted in the T&Cs, can be rescheduled or cancelled with a full refund up to 2pm, 48 hours prior to the arrival date for any future dates arriving before 22nd December 2022. This will be on a like for like basis (supplements apply for peak dates).
Third Party Reservations
For guests who have booked through a third party travel agent, or have a voucher issued by a 3rd party, please contact your agent for more information on their individual booking & cancellation policies.
If you feel unwell on the day, especially if you have covid symptoms or have been instructed to self-isolate, please do not come to the resort. Contact the team on 01255 860050.
